Privacy Policy

Last updated: January 27, 2025

1. Information We Collect

PNPS SERVICES CORP ("we," "our," or "us") operates Seller Control Pro, a web-based dashboard for Amazon seller management. We collect the following types of information:

1.1 Personal Information

  • Name and contact information (email address, phone number)
  • Business information (company name, address)
  • Amazon seller account credentials and API access tokens
  • Payment and billing information

1.2 Amazon Data

  • Order information and transaction data
  • Product listings and inventory data
  • Sales reports and financial information
  • Customer information (as provided by Amazon SP-API)

1.3 Technical Information

  • IP addresses and device information
  • Browser type and version
  • Usage data and analytics
  • Log files and system performance data

2. How We Use Your Information

We use the collected information for the following purposes:

  • Provide and maintain our service
  • Process transactions and manage billing
  • Sync and display your Amazon seller data
  • Generate reports and analytics
  • Provide customer support
  • Improve our services and develop new features
  • Comply with legal obligations

3. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

  • Amazon: We access your Amazon data through official SP-API with your explicit consent
  • Service Providers: Third-party vendors who assist in providing our services (hosting, payment processing)
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In case of merger, acquisition, or sale of assets

4. Data Security

We implement appropriate security measures to protect your information:

  • 256-bit SSL encryption for data transmission
  • Secure data storage with regular backups
  • Access controls and authentication measures
  • Regular security audits and monitoring
  • SOC 2 Type II compliance

5. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. You may request deletion of your account and associated data at any time.

6. Your Rights

Under US privacy laws, you have the following rights regarding your personal information:

  • Access and review your personal data
  • Correct inaccurate information
  • Request deletion of your data
  • Withdraw consent for data processing

7. Cookies and Tracking

We use cookies and similar technologies to enhance your experience. Please refer to our Cookie Policy for detailed information.

8. Data Location

All data is stored and processed within the United States. We do not transfer personal information outside of the US.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

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